Our people are more than our best asset. With 13 branches across the nation, our extensive operation employs a combination of staff and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated company, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skill bases but also enhance Northline’s culture and expertise. All of our staff are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.
About the role
This is an exciting opportunity for a highly organised and energetic HR Business Partner to join the team at Northline’s National Service Centre located in Norwood. The position presents an opportunity to partner with our national network of depots to implement HR strategies to meet business objectives. In this role you will provide effective advice and support to senior management, line managers and employees on HR related matters.
Main responsibilities
- Providing professional operational HR advice on the interpretation of HR policies and procedures, employment legislation, Employee Relations, disciplinary matters and Industrial Relations;
- Development of strong and operational relationships with our national operations network;
- Facilitating the rollout of strategic HR initiatives in the areas of workforce planning, change management and business improvement;
- Undertaking a comprehensive range of HR functions across the organisation including recruitment, performance management, workforce planning, remuneration, industrial relations, and HR administration;
- Reviewing, developing and implementing HR Policies and procedures;
- Proactively assist, coach, and support managers and employees with resolving Human Resource related matters;
- Participation in the development and implementation of various HR projects and initiatives;
- Assisting with recruitment and induction process, internal promotions, salary and wage reviews; and
- Ensure compliance with relevant Awards and the Fair Work Act.
Skills and Experience
- Excellent HR Generalist knowledge and experience with the ability to interpret relevant legislation and industrial instruments;
- Well-developed business acumen with the ability to identify and understand key business drivers;
- The capability to communicate concisely and influentially at all levels with the capacity to develop strong and engaging working relationships with senior management;
- Tertiary qualifications in Human Resources or a related discipline preferred but not essential;
- Enthusiasm, resilience, positivity and autonomy; and
- Preparedness to be hands-on as required.
The successful candidate will have a strong and stable work history outlining proven experience in similar positions at a senior level. As an HR professional, you will be comfortable in dealing with the full range of issues that arise within the life cycle of an employee. In addition, you will confidently collaborate with managers to achieve positive outcomes that are balanced from both a business, operational and individual perspective. You will have high level communication and relationship management skills and will ideally have worked within businesses with multi-site operations. Applicants with a background in transport, logistics or construction will be highly regarded but not essential.
We are proud to support the development of our employees and foster a “promote from within” philosophy, take this opportunity to join Northline and see where we can take you!
If you are interested in this exciting opportunity and meet the above criteria, please send your resume and application letter to [email protected].
There is an exciting opportunity for an energetic and experienced Sales Professional to build and develop our sales portfolio for our Brisbane branch. The role will primarily be to actively manage, grow and retain an existing portfolio of Northline’s accounts and to gain new/additional business for Northline. A positive outlook with a proactive approach is essential.
Some of your responsibilities as a BDE will include:
- Grow and service a portfolio of Northline accounts by ensuring customer satisfaction and retention;
- Develop new business opportunities within the Brisbane market;
- Developing new sales strategies to drive the business forward;
- Meeting and exceeding sales targets and KPIs;
- Manage and escalate when required issues relating to all aspects of accounts under your control;
- Ensure accounts in your portfolio are visited in accordance with established criteria;
- Review and analyse on a regular periodic basis accounts under your control and report to the National Sales Manager;
- Participate in regular sales initiatives;
- Provide the necessary information and/or training to accounts within your portfolio; and
- Actively seek and report competitor activity and industry trends.
To be considered for this role, you must be able to demonstrate the following:
- Exceptional communications skills, both written and verbally;
- The ability to solve complex problems providing strategic solutions;
- Influence and persuasiveness in a selling environment;
- Technical competency in Microsoft Word and Excel;
- Tenacious and resilient approach; and
- The ability to work within a team.
Experience in the transport industry with a strong understanding of operations will be looked upon favourably.
Culture and Benefits;
Northline attracts quality people by offering a culture of support, creativity and high rewards. The salary package is negotiable based on experience and includes a strong base salary, performance bonuses and generous car allowance.
If you enjoy working within a challenging environment and are interested in this fantastic opportunity email your resume and cover letter to [email protected].
About the role
You will be part of a team of high-performing professionals. Reporting to the General Manager of Finance, you will be an integral part of the broader finance team. This is a leadership position managing the Accounts Receivable function and you will have direct exposure to a variety of stakeholders both internally and externally.
Main Responsibilities
- Supervision of the Accounts Receivable team and monitoring performance against KPIs
- Ensuring adequate controls and efficient processes are in place while ensuring timely cash collection procedures
- Actioning alerts from Credit Reporting Agencies
- Provide clear and appropriate leadership on all debtor related matters
- Negotiating with clients in non-payment cases
- Dealing with confidential and commercially sensitive information
Benefits and perks
Northline attracts quality people by offering a culture of support, creativity and high rewards. The salary package is negotiable based on the skills and experience you bring to the role.
Skills and experience
- Five or more years’ experience as an Accounts Receivable Manager
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills with the ability to maintain effective relationships with internal and external stakeholders
- High level of attention to detail and sense of urgency
- Ability to prioritise and multitask in a fast-paced environment
If the above sounds like you, please submit your application including a resume and cover letter to [email protected]. We look forward to hearing from you.
Do you excel in delighting your customers and outshine your competitors with your unrivalled customer service abilities? If so, there is an exciting opportunity for an energetic and ambitious Account Manager to join the team at our Sydney Branch.
The role will primarily be to actively manage, grow and retain an existing portfolio of Northline’s accounts and to gain new/additional business for Northline. A positive outlook with a proactive approach is essential.
Key responsibilities of this role include:
- Grow and service a portfolio of Northline accounts by ensuring customer satisfaction and retention;
- Develop new business opportunities within the NSW market
- Developing new sales strategies to drive the business forward
- Meeting and exceeding sales targets and KPIs
- Manage and escalate when required issues relating to all aspects of accounts under your control;
- Ensure accounts in your portfolio are visited in accordance with established criteria;
- Review and analyse on a regular periodic basis accounts under your control and report to the National Sales Manager;
- Participate in regular sales initiatives;
- Provide the necessary information and/or training to accounts within your portfolio; and
- Actively seek and report competitor activity and industry trends.
The successful candidate will be able to demonstrate:
- Exceptional communications skills, both written and verbally;
- The ability to solve complex problems providing strategic solutions;
- Influence and persuasiveness in a selling environment;
- Confident presentation sills, with the ability to deliver high–impact proposals to a wide range of stakeholders;
- Process Management skills;
- Time management skills to ensure work outcomes; and
- Technical competency in Microsoft Word and Excel
- Tenacious and resilient approach; and
- The ability to work within a team.
Experience in the transport industry with a strong understanding of operations will be looked upon favourably.
Culture and Benefits:
Northline attracts quality people by offering a culture of support, creativity and high rewards. The salary package is negotiable based on experience and includes a strong base salary, car allowance and generous performance bonuses.
We are proud to support the development of our employees and foster a “promote from within” philosophy, take this opportunity to join Northline and see where we can take you!
If you meet the above criteria and are looking for an exciting opportunity, please submit your application including a resume and cover letter to [email protected]. We look forward to hearing from you.
We are seeking a motivated, proactive individual who has the drive to succeed in this competitive industry sector, along with solid hands-on industry knowledge and proven experience with tendering, sales, relationship management and negotiating and implementing technically complex project logistics.
In this key senior level role, you will report directly to the National Major Accounts Manager and will be ultimately responsible for active relationship management and growth of the major account portfolio assigned to you.
With some of your customers being national, domestic travel from time to time may form part of this role.
Some of your key responsibilities will include:
- Contract negotiation, development, onboarding and ongoing management;
- Maintaining a structured meeting frequency with your major customers, focussing on performance reporting, strategic planning and relationship development;
- With a focus on growing the portfolios, identify, explore and build business opportunities within the customer’s logistics requirements and raise the profile and standing of Northline’s services across as many facets as possible; and
- Lead and manage key members of the Account Management team to achieve both sales and operational desired outcomes.
To be successful in this role you will:
- Have experience in tendering processes, preparation of contract documents, contract execution and successful contract management;
- Have a high level of interpersonal skills, including the ability to liaise effectively with a range of stakeholders;
- Be an experienced negotiator;
- Be an excellent communicator with an ability to present and convey messages concisely and persuasively;
- Have a high degree of commercial acumen with the ability to recognise and optimise issues and identify key risk areas;
- Have the ability to identify key issues, prioritise tasks and resolve problems under pressure;
- Have a professional manner with personal integrity and high ethical standards;
- Be able to demonstrate a strong history of sales and account management success across the transport and MCOG industry;
- Be motivated by the opportunity to have a significant impact on the growth of the business and to develop your career with a market leading global organisation; and
- Have experience in a similar role with a strong understanding of freight operations in both rail and road.
Culture and Benefits:
Northline attracts quality people by offering a culture of support, creativity and high rewards. The salary package is negotiable based on the skills and experience you bring to the role.
We are proud to support the development of our employees and foster a “promote from within” philosophy, take this opportunity to join Northline and see where we can take you!
If you meet the above criteria and are looking for an exciting opportunity, please submit your application including a resume and cover letter to [email protected]. We look forward to hearing from you.
There is an exciting opportunity for a hands-on, highly experienced and motivated Transport Operations Manager to lead the PM Shift at our Sydney facility located in Smithfield.
Reporting direct to the Branch Manager, this role is responsible for all aspects of the PM shift; linehaul coordination and the receiving component of the pick-up and delivery (PUD) fleet. This position reflects our desire to continue improvements not only in our profitability, but also in our service delivery and range of client offerings.
Key Responsibilities:
- Ensuring PM team complete all daily tasks/functions;
- Ensure customer product is being loaded and unloaded correctly and leaving in a timely manner;
- Working closely with the Branch Manager to ensure revenue, cost and profit targets are met;
- Daily assessment of revenue and costs;
- Maximisation of revenue through check weigh and cube (CWC);
- Pallet control;
- Advocate a culture of safety 1st, leading by example and ensuring all personnel are compliant with OH&S requirements and Northline’s Policy and Procedures;
- Administration duties (producing reports, hazard/incident reports etc);
- Customer relationships: maintaining both external and internal working relationships.
This position will require applicants to have:
- Experience in a similar role and industry;
- Ability to work in a fast paced and highly demanding environment;
- A high level of attention to detail and accuracy of information;
- Exceptional time management skills with the ability to work under strict time constraints;
- Demonstrated experience in using Microsoft Office Suite;
- Ability to build professional relationships with internal and external customers
- Ability to manage and effectively lead a team with a hands-on approach;
- Adaptability, proactive approach to problem solving
- A strong understanding and compliance to CoR
This is a hands-on role with an expectation that you will spend time on the operations floor directing, supporting and leading your team as required.
This is a rare opportunity for a “go getter” to really excel. Please send your resume and covering letter to [email protected]
Northline is one of Australia’s leading transport and logistics providers who operate in all supply chain sectors and employ over 500 staff nationally.
With a team committed to delighting our Customers and achieving Operational excellence, there is an exciting opportunity for a Country Coordinator to join us in our Sydney Depot located in Smithfield.
This permanent full-time position will require you to work 5 days a week, reporting to the PM Operations Manager. In this role, you will be responsible for managing the daily allocation of country pickups and deliveries and managing and reporting on the performance of our country partners.
Key Responsibilities of the role include:
- Managing the daily pick-up of freight emanating from the country areas of New South Wales on behalf of Northline’s customers;
- Managing the daily deliveries of freight destined for the country areas of New South Wales on behalf of Northline’s customers;
- Provide accurate information to service providers allowing them to perform their pickup and delivery tasks in a timely manner;
- Ensure all deliveries and corresponding paperwork is presented to country providers;
- Obtain consignment delivery status and update systems accordingly;
- Ensure Proof of Deliveries (POD’s) are obtained and returned for imaging;
- Provide Client services with updates and timely responses;
- Drive productivity and efficiency with country suppliers, whilst building and maintaining a high level of service with internal and external customers;
- Achieve KPI’s as applicable to the Country operations;
- Ensure all revenue opportunities are identified and captured;
- Ensure all costs are provided to the Administration Team in a timely manner;
- Pallet Management;
- Consistently look for improvement opportunities across, Safety, Service and Efficiency.
This position will require applicants to have:
- Excellent knowledge of Country New South Wales area;
- Ability to manage time, prioritise and coordinate multiple tasks/objectives;
- The ability to consistently look for improvement opportunities across, Safety, Service and Efficiency.
- The ability to work in a fast paced and highly demanding environment;
- Experience working in a customer service role where exceptional telephone manner was crucial;
- Accuracy and attention to detail;
- Strong communication skills and delegation skills are necessary for success in this role;
- Strong computer skills including; MS Office and dispatch screen and,
- A flexible, team approach.
Experience in a similar role within the Transport Industry is essential.
If you’re ready for a challenge with a growing company, then we would like to hear from you now! To express interest, please send your up-to-date Resume and Cover letter to [email protected] We look forward to hearing from you!
With our National Service Centre located in Adelaide we are looking for energetic and enthusiastic people to join our client services team based at Norwood. To be considered you will need to be motivated with an exceptional telephone manner and polished communication skills. You should have strong computer skills and excellent time management. This role will require you to be involved in:
- Maintaining internal and external client relations
- Meeting goals and targets
- Providing high quality professional service to clients
- Building and increasing the existing client base.
Proven experience within a customer service and sales environment would be an advantage, as would experience in the freight industry. To cover nation wide contact hours (7:30am-6:30pm), you will need to be available each business day of the week and flexible to meet our changing needs. To register your interest please contact Human Resources department by emailing [email protected].
