Careers

About the business and the role

• Are you a motivated sales consultant looking to join a growing national company with a fantastic team environment?
• Perhaps you are currently involved in an outbound call centre or a sales consultant role and want an exciting new challenge?
• This is a fantastic opportunity to get your foot in the door and progress to a Business Development Executive or Key Account Manager

Join Northline where you will be appropriately rewarded for your skills, knowledge and experience!

Northline is Australia’s supply chain specialist operating an integrated national logistics network in major cities and remote locations throughout the country.  As an Account Manager/ Sales Consultant, you will be responsible for both new business development leads and also identifying further new business opportunities with existing customers.

Job tasks and responsibilities

• Building Northline’s prospect pipeline and subsequent delivery of new business appointments for the sales team;
• Retention of Account Customers by building strong relationships based on a consultative approach;
• Identifying further new business opportunities within the account management portfolio and sell Northline’s ‘one-stop-shop’ transport and logistics solution;
• Maintenance of a high quality CRM system which tracks contacts, purpose and outcomes of contacts; and
• The achievement of targets for appointment setting and increasing existing customer spend
• Actively seek and report competitor activity and industry trends.  Maintain a register of competitor activity including known accounts, pricing, service standards.

You will;

• Be an outcomes/results driven professional, with demonstrated ability to achieve set KPI’s and targets;
• Have previous proven experience and success in telemarketing in a Business to Business (B2B) environment;
• Be experienced with Solution Selling;
• Have drive and ambition – the desire to not only meet but exceed targets and KPIs;
• Have outstanding communication skills and ability to build a strong rapport with people;
• Be proficient in Microsoft Office Suite (Word, Excel and Outlook) with experience with in house databases etc.

This position is a permanent full time position, working Monday to Friday based at Northline’s Service Centre, located on The Parade, Norwood.

If you meet the above criteria and are looking for an exciting opportunity, please submit your application including a resume and cover letter to [email protected].

We are looking for a skilled Driver/ Forklift Operator who is motivated and physically fit. Reporting  to the Operations Manager, this is an on-call Casual position, requiring availability from Monday – Friday.

The successful candidate will demonstrate their supreme rigid vehicle driving abilities, as well as their superior work ethic through the efficient and timely loading and unloading of general freight.

Your duties will include;

• Local pickup and delivery in Mackay metro area;
• Following safe operating procedures and complying with company policy;
• Assist with loading a range of general , over sized, blended and long length interstate freight when required; and
• Assist with loading and unloading of mezzanine floor trailers, linehaul trailers, local vehicles and containers when required.

To be considered for these roles you must;

• Have a strong approach towards Safety
• Have a minimum of a Current MR licence;
• Have a current Forklift License with excellent Forklift skills;
• Have previous experience in the Transport Industry in loading a range of general/blended freight essential;
• Be physically fit to handle repetitive heavy lifting up to 20kgs;
• Be motivated and enthusiastic with the ability to work as part of a team environment;
• The ability to work in a fast paced environment;
• Can work flexible working hours and overtime when requested;
• A great work ethic; and
• A commitment to safe work practices.

Dangerous goods experience with exposure to Safety, C.O.R. and O.H.S requirements would be an advantage.

Applicants should be physically fit as some heavy lifting may be required and you will have the ability to work autonomously as well as be part of a team environment.

Please submit your application including a resume and cover letter to [email protected].

We are seeking to appoint forklift operators (multiple positions available) who have experience dealing with F.A.K (freight of all kinds – including oversized freight) to work in our Sunshine depot. Reporting to the PM Operations Manager, your working days are Monday- Friday, commencing at 4pm. This is a casual position with the opportunity for permanency. Casual loading rates will apply.

Your main duties will involve:

• Loading and unloading of mezzanine floor trailers, linehaul trailers, local vehicles and containers;
• Dealing with F.A.K (freight of all Kinds);
• Receivables and dispatch;
• Manual handling;
• Minor administration duties;
• Following safe operating procedures and complying with company policy.

To be considered for these roles you must:

• Have a current Forklift License with excellent Forklift skills;
• Have at least 2 years minimum of forklift Operating experience;
• Have previous experience loading/unloading PUD fleet, mezzanine floors and containers with a range of general/blended freight;
• Have previous experience working in a fast paced work environment;
• Be available to work overtime when required; and
• Have a commitment to safe work practices.

The successful applicants will be subject to:

• Reference checking;
• A criminal history check; and
• A pre-placement Medical including drug & alcohol testing.

Applicants should be physically fit as some heavy lifting may be required. For the right candidate this position should lead to a rewarding career path in our business.

Please submit your application including a resume and cover letter to [email protected].

There is an exciting opportunity to join our Specialised Quotes Team based at our National Service Centre located in Norwood, on The Parade.

Reporting to the National Sales Manager, Internal Sales & Customer Service, this Permanent, Full Time position will be responsible for providing quotations, direction and advice on all operational and costing requirements as per Northline’s guidelines.

You will be responsible for;

• Providing quotes to all internal and external clients
• Ensuring full comprehension on operational method and ensure appropriate communication through key stakeholders and operational staff
• Maintaining accurate and relevant activity reports
• Ensuring all freight tasks quotes meet Northline operational capabilities and profitability expectations, and
• Providing technical support and explanation to operations staff on execution of tasks.

You will:

• Be an outcomes/ results driven professional, with demonstrated ability to achieve set KPI’s and targets
• Have the drive and ambition – the desire to not only meet but exceed targets and KPI’s
• Have a sound understanding of the transport industry including modes and methodologies
• Have the ability to prioritise and manage conflicting duties
• Have outstanding customer service skills and the ability o build a strong rapport with all stakeholders
• Have the ability to work well both autonomously and within a team
• Have exceptional problem solving skills
• Have proven successful sales and quoting experience
• Have excellent written and verbal communication skills, and
• Have a positive and pleasant telephone technique.

Please submit your application including a resume and cover letter to [email protected].

Do you excel in delighting your customers and outshine your competitors with your unrivalled customer service abilities? If so, there is an exciting opportunity for an International Freight Forwarding Coordinator to join the IFF team at Northline’s Melbourne depot located in Sunshine.

The primary role of this position is to facilitate the effective movement of Northline’s customer’s international freight.  Working in a tight knit team and reporting to the IFF Operations Manager.

Key responsibilities will include:

• Arranging consolidations by air, sea, rail and road, planning the most appropriate route for an import / export shipment;
• Liaising with shipping lines, airlines, wharves, Australian Customs and Quarantine;
• Obtaining, checking and preparing documentation to meet Customs and Quarantine requirements;
• Maintaining current knowledge of relevant legislation and other factors that could affect the movement of freight;
• Compliance with all regulations prescribed by Australian Customs, DAFF and other Governing bodies;
• Maintain communication and control through all phases of the journey, including production of management reports and statistical cost analysis;
• Maximise revenue through exceptional customer service and maintenance of a current and prospective customers; and
• Ensure Sales Executives and Account Managers understand the International service offering so they are able to discuss with new and current customers.

The successful candidate will have:

• Specialised knowledge of the International Freight Forwarding industry;
• Demonstrate a high level knowledge of the freight industry or related industry experience in a similar role;
• Be an outcomes/results driven professional, with demonstrated ability to achieve set KPI’s and targets;
• Have absolute integrity, trustworthiness and professionalism;
• Demonstrate excellent interpersonal skills;
• Sound business acumen;
• Strong written and oral communication skills (excellent listening skills);
• Computer literate in Microsoft Word, Excel and PowerPoint;
• Self-driven in relation to performance development both in terms of selling skills and company knowledge.

Please submit your application including a resume and cover letter to [email protected].

We are looking for an experienced Forklift Operator to work on the AM shift commencing at 5am until approximately 1pm on a daily basis. When required, this person will assist the Sydney Warehouse with Storeperson duties. With full-time hours, prove your ability and you have an opportunity to become a permanent full-time team member.

Your main duties will involve:

• Loading mezzanine floor trailers, Linehaul trailers, local vehicles and containers;
• Loading a range of general interstate freight to legal capacity and blending freight to achieve maximum payloads;
• Meeting set loading and unloading deadlines whilst maintaining safety and zero damages;
• Loading & unloading MR, HR, HC trucks;
• Manual handling; and
• Following safe operating procedures and complying with company policy.

To be considered for these roles you must:

• Have a current Forklift License with excellent Forklift skills;
• Have at least 2 years minimum of Forklift Operating experience;
• Be able to demonstrate previous experience loading PUD fleet, mezzanine floors and containers with a range of general/blended freight;
• Be physically fit to handle repetitive heavy lifting up to 20kgs;
• Be motivated and enthusiastic with the ability to work as part of a team environment;
• Have experience within the transport industry will be highly advantageous;
• Have the ability to work in a fast paced environment;
• Have a commitment to safe work practices.

Dangerous goods experience with exposure to Safety and O.H &.S requirements would be an advantage.

The successful applicants will be subject to:

• Reference checking;
• A criminal history check;
• A pre-placement Medical including drug & alcohol testing.

Previous applicants need not to re-apply!

If you meet the above criteria and are looking for an exciting opportunity, please submit your application including a resume and cover letter to [email protected].

With our National Service Centre located in Adelaide we are looking for energetic and enthusiastic people to join our customer service team based at Norwood. To be considered you will need to be motivated with an exceptional telephone manner and polished communication skills.  You should have strong computer skills and excellent time management. This role will require you to be involved in:

• Maintaining internal and external customer relations
• Meeting goals and targets
• Providing high quality professional service to customers
• Building and increasing the existing customer base.

Proven experience within a customer service and sales environment would be an advantage, as would experience in the freight industry. To cover nation wide contact hours (7:30am-6:30pm), you will need to be available each business day of the week and flexible to meet our changing needs. To register your interest please contact Human Resources department by emailing [email protected].