Due to a global outage affecting Microsoft Outlook (emails), we ask that you direct your queries to our team via phone. Our Customer Service team can be reached on 1300 722 534. You can continue to quote, book and track freight via our Customer Portal or Track app.

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    Before proceeding, please ensure your booking meets the following criteria

    Please contact Customer Service if you need to quote or book the following:

    • Items greater than 6m in length
    • A hiab or tilt tray is required at sending or receiving
    • Any equipment e.g. fork lifts, scissor lifts, excavators, bobcats
    • Un-crated machinery or equipment
    • Spas, vehicles, trailers, boats, caravans, etc
    • Any container movements

    Please note: Northline does not move temperature controlled/perishable freight

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    Please review the following requirements before proceeding:

    • Freight items weighing over 25kg or consignments with 10 items or more are required to be palletised before sending
    • Engines/transmissions are to be fully enclosed in a crate and drained of any fluid or oil
    • All consignments are to be packaged in accordance with our Freight Packaging Policy

     

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    If you are a Northline account holder please visit the Connect portal.